This training session is designed for hotel owners, revenue managers, and front office teams who require a comprehensive understanding of eZee Centrix (Channel Manager) and eZee Reservation (Online Booking Engine). The session goes beyond basic OTA connectivity and booking management, covering advanced inventory control, rate distribution, and automation to optimize online revenue.
Participants will learn how to efficiently manage OTA mappings, pricing strategies, promotions, and direct bookings, ensuring seamless synchronization between their booking engine, distribution channels, and PMS. The training also includes a walkthrough of the eZee Centrix Mobile App, helping hoteliers monitor bookings and make updates on the go.
Key Topics Covered:
✔ Channel Manager Overview: Managing OTA connections, user creation, and notifications
✔ Rates & Inventory Management: Updating rates, inventory, and restrictions like Stop Sell, COA, and COD
✔ Distribution Wizard & Bulk Updates: Efficiently managing price updates across multiple OTAs
✔ Booking Management: Viewing, modifying, and adding reservations through the Channel Manager
✔ Channel Mapping & Logs: Ensuring accurate mapping and troubleshooting errors
✔ Insights & Analytics: Using dashboards and reports to track performance
✔ Booking Engine Management: Setting up packages, promotions, and direct booking strategies
✔ Mobile App Overview: Managing distribution channels and bookings from anywhere
✔ Support & Troubleshooting: How to reach YCS support for quick assistance
By the end of this training, attendees will have a strong grasp of how to manage online bookings, maintain rate parity, and streamline inventory management across multiple channels.
Target Audience: Hotel Owners, Revenue Managers, Front Office Teams
